$290.00 inc.Gst
Trustindex verifies that the original source of the review is Google. I travelled from Inverloch to Wheelers Hill thinking I needed a new control panel for our 15 year old air conditioning system. Peter from Smart Temp said , ‘yes I can sell you a new one but let’s have a look at the old one.’ Ten minutes later and a few minor adjustments and it was as good as new. On top of that there was no charge at all. Exceptional service. Highly recommend!Posted onTrustindex verifies that the original source of the review is Google. Brilliant customer service. Great to deal with a great Australian company. Highly recommend.Posted onTrustindex verifies that the original source of the review is Google. I recently installed the Smart Temp SMT-450 Flexistat – WiFi Thermostat, and it has completely modernised my 20-year-old heating and cooling system. As a DIYer I’m capable, but I don’t do this every day — so when I hit a cooling issue after the upgrade, I reached out for help. The Smart Temp team were outstanding. They personally followed up, guided me through the diagnosis, and helped me identify the issue which was actually my mistake. They treated me with patience and professionalism, never making me feel rushed or embarrassed. Don’t bother with appliance stores. Go to an Australian-owned manufacturer who knows their products and stands by them. Smart Temp deliver real expertise, exceptional support, and genuine customer care. Highly recommended.Posted onTrustindex verifies that the original source of the review is Google. John at Smart Temp was extremely helpful when I broke my thermostat during renovation. He was able to sell me a replacement immediately, and he advised me on the best setting and even configured the thermostat for me. This is top-notch service and support.Posted onTrustindex verifies that the original source of the review is Google. John is always amazing and responsive to all our queries. Highly recommend.Posted onTrustindex verifies that the original source of the review is Google. I recently had the pleasure of dealing with the team at Smart Temp Australia. The level of customer service was outstanding and I only have praise for the friendly and professional way that we were assisted and that our system issues were promptly resolved.Posted onTrustindex verifies that the original source of the review is Google. Thank you Peter for all of your help. You guys are innovators and very helpful. Wish you all the very best and will definitely refer any custimers to you without a doubt.Posted onTrustindex verifies that the original source of the review is Google. Wonderful help with non working thermostat. John replied immediately after I messaged, was able to identify and instructed us to remedy the problem immediately. All done with a friendly helping hand. Will definitely recommend John and use him again. Thanks John!Posted onTrustindex verifies that the original source of the review is Google. Excellent customer service. My SmartTemp 42-160 thermostat developed an issue with the display. One quick call to the company a couple of simple questions and without quibble or hesitation, they apologised and express posted me a replacement unit. 10/10 customer experience.Posted onTrustindex verifies that the original source of the review is Google. SMT -850 Halo We’ve had a Smart Temp thermostat (SMT-770) for about 10 years and it’s never missed a beat. Approaching retirement, we are spending more time at the beach house as opposed to the city, but picking the time to return home has been influenced by the temperature of the day and whether we are going to encounter a hot house or an igloo upon our return. I contacted Peter at Smart Temp and explained that we were after a unit that could be connected to the home WiFi and operated through an app remotely. After sending Peter a photo of the current unit as well as the wiring behind the main panel (which he guided me on how to remove quite easily), the wiring was revealed. Peter came back to me promptly with a recommended unit the Halo 850 which has a terrific 7 inch screen, and said that it would be easy to remove the old thermostat and install the new one myself. As the Knoxfield office is close by to my workplace, I picked up the new unit (and even received a discount for being a returning customer) and rang my friend an electrical engineer to ask for some Supervision (code for come and install my new thermostat please mate). The following day after old mate acquainted himself with the installation guide, we literally had the old unit off and new installed within 10 minutes. And presto, it was up and running instantly after we turned the power back on to the heating and cooling unit. It was so easy to connect to the WiFi and it provides a 7 day weather forecast, the ability to schedule when it comes on and off (so easily) and so many more features depending on whether you have multi zones or a single zone, fan speeds etc. And, the app. Oh so easy to install and operate and now I can come home when the traffic suits me knowing that the house will be the right temperature when we arrive!Posted on
